Database Administration and Development Support Manager

Summary Description of Position

The Database Administration and Development Support Manager (“DADSM”) is responsible for operating and administering The Arts Council’s fundraising database and record-keeping systems and performing a wide range of other duties to support The Arts Council’s ongoing development function. The DADSM reports to the Vice President of Fundraising, works closely (on an ongoing basis) with Arts Council staff and volunteers who are involved in development matters, and otherwise works with all Arts Council staff to help ensure (a) the effective delivery of multi-faceted services that support the community’s constellation of vibrant and diverse arts organizations and individual artists and (b) that The Arts Council’s overall operations are extending the beneficial impacts of that arts constellation to “touch every corner” of our diverse community.

Principal Duties and Responsibilities

The DADSM reports to the Vice President of Fundraising, and also works closely with the Director of Annual Giving and all Arts Council staff and volunteers who are involved in development matters. The DADSM operates and administers The Arts Council’s fundraising database and related records and information systems that support The Arts Council’s ongoing development function. Teamwork and close collaboration with staff members in other areas of The Arts Council’s operations (e.g., Finance, Partner Relations and Facilities) are required parts of the DADSM’s duties, consistent with The Arts Council’s “Unity of Efforts” ethos. The principal duties and responsibilities of the DADSM, in general terms, include, but are not limited to, the following:

Fundraising Database Operation and Administration

  • Administer and oversee all aspects of the input, organization, storage, reporting and other retrieval of data and information in The Arts Council’s fundraising databases and related record-keeping systems, which database systems currently use the Raiser’s Edge and Blackbaud NetCommunity software programs.

  • Monitor and administer The Arts Council’s online giving platforms (“Electronic Giving Platforms”) to ensure their real-time functionality and accuracy.

  • Develop and implement procedures for the orderly collection and processing of donation pledges and payments, including the provision of invoices and periodic reminders, the processing of credit card payments, the interface with payroll deduction programs, and the like.

  • Generate progress and other reports, and manage stewardship communications, for all fundraising initiatives, including, without limitation, each year’s Community Fund for the Arts campaign (which includes numerous individual workplace campaigns) and special capital fundraising initiatives.

  • Coordinate and assist with the training of other Arts Council personnel in the use of Raiser’s Edge, Blackbaud NetCommunity and the Electronic Giving Platforms.

Other Development and Administrative Support

  • Proactively assist with research and analysis of donation histories and donor prospects profiles for use in developing and implementing fundraising strategies and tactics.

  • Proactively assist with developing content for use on the Electronic Giving Platforms.

  • Proactively assist with developing content for fundraising stewardship initiatives, such as donation solicitation and acknowledgement communications.

  • Monitor and help ensure the timely performance of fundraising stewardship initiatives, and maintain appropriate records of all significant stewardship communications.

  • Proactively assist with developing each year’s annual campaign schedule, workplan of initiatives and events, and expected budget needs.

  • Coordinate the ordering and maintenance of office supplies.

  • Coordinate the orderly internal distribution of incoming mail and related matters.

Coordination with Accounting and Financial Reporting

  • Proactively assist the Chief Financial Officer with recording (and balancing) donations, pledges and collections to the accounting system’s general ledger.

  • Proactively assist the Chief Financial Officer with the development of periodic cash flow reports and projections or other estimates based on fundraising records and information.

  • Proactively assist and coordinate with the Chief Financial Officer on the preparation of financial statements and other financial reports that use fundraising data and information, including, without limitation, matters required for the annual audit and Form 990 report and for periodic reports to the Board of Trustees and its committees.

Education, Experience and Skills Requirements

To be eligible for the DADSM position, a candidate should have a degree from an accredited college or university. Extensive prior work experience with the Raiser’s Edge software program is required, and prior work experience with the Blackbaud Net Community software program is highly desired. The DADSM position requires the following specific skills and competencies:

  • Advanced hands-on expertise in all aspects of operating the Raiser’s Edge software program, including the input and organization of data, the generation of fundraising reports and the interface with accounting and financial reporting functions.

  • Strong competency in the Blackbaud NetCommunity software program.

  • Proficiency in reading and understanding financial statements and in understanding an accounting system’s general ledger.

  • Strong written communications skills.

  • Strong competency in relating to and interacting with people from different cultural backgrounds and with different educational experiences.

  • Strong organizational skills and the ability to handle and supervise multiple and varied projects, to self-start and organize one’s workload, and to coordinate with others to ensure that deadlines are met and results are promptly reported.

  • Strong competencies in working with Microsoft Office products, including Outlook, Word, Excel and PowerPoint.

  • The ability and willingness to work collaboratively and collegially with others and the discipline to comply with Arts Council policies and procedures.

  • Commitment to high quality, accountability and attention to the details of every project.

  • Receptive and responsive to constructive criticism, and committed to self-improvement.

Salary and Benefits

The salary for the DADSM position will be in the range of $42,500 to $47,500, depending on the person’s experience and skill levels. The position is full-time and qualifies for the full range of Arts Council employee benefits, which include health insurance, 403B match after 1 year of employment, paid vacation, sick leave and holidays.

Submission and Deadline

Interested persons should submit a cover letter and resume to Aliza` Diggs-Bailey, Vice President of Fundraising, at, by July 30, 2020. Submissions will be considered as they are received, and a decision might be made before that date.

The Arts Council of Winston-Salem & Forsyth County is an equal opportunity employer.

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The Arts Council of Winston-Salem & Forsyth County
251 North Spruce St. Winston-Salem NC 27101


© The Arts Council of Winston-Salem & Forsyth County